Appalling service.

I had the worst experience at Busamed Paardevlei Hospital while undergoing back surgery. Despite being in extreme pain, I was refused pain medication and had to wait a shocking 10 hours before receiving a drip. The standard of care was appalling—catheters weren’t emptied for an entire day, and my roommate's stoma bag was only cleaned every other day. The staff were not only rude and disrespectful but even referred to patients as “high maintenance.” To make matters worse, my roommate was left lying in a bed covered in feces and blood for two hours.

It was clear the nurses lacked proper experience in caring for surgical patients. Their negligence put my recovery and life at serious risk. I wouldn’t recommend this hospital to anyone in need of medical care. This was the worst experience I’ve ever had in a medical facility.