Review ofBusbud
Busbud
2.9|40 reviews
Responds in 192 hours 20 min
BM
Bubele M
1 reviews | Active since Member
06 Mar 2026, 07:06
*********** to use
Hi Busbud,
Please note we can not be ****med by big tree bus, the when we request our money . they are blaming you that you dont want to approve.
2nd will deal with big tree bus dirrect now. i need my money todayyyyy
Please assist with my refund from Big Tree Bus. Yesterday, the bus was faulty, and I couldn't use the bus since it was faulty. They said I must apply for a refund from you so that you can also approve it.I'm very disappointed with their service.They dont have office.
Email address used to book your ticket - buyisiwenonjiko2706@gmail.com Name of the passenger(s) on the ticket(s) - Buyisiwe Nonjiko Departure/Destination and the date of the trip - park station A 41 Rissik St Braamfontein Johannesburg 2017 to Matatiel 83 High street,Heinz Garage Reference number -24097094 TICKET NUMBER - 173946 Email address used to book your ticket - buyisiwenonjiko2706@gmail.com Name of the passenger(s) on the ticket(s) - Buyisiwe Nonjiko Departure/Destination and the date of the trip - park station A 41 Rissik St Braamfontein Johannesburg 2017 to Matatiel 83 High street,Heinz Garage 18-02-2026 8 PM Reference number -24097094 TICKET NUMBER - 173946
Account detail - Bs Nonjiko account type - Capitec acc number -1500688698
Helpful (0)
Replies (106)0
Replies (106)Busbud's replyOfficial
13 Mar 2026, 15:46Hi Buyisiwe,We’re really sorry to hear about your experience. This is certainly not the service we expect from our partners.We are contacting Big Tree Bus directly to investigate the reported fault and clarify the refund authorization. As a booking platform, we require their confirmation to proceed, but please rest assured we are following up urgently on your behalf.We’ll continue working toward a resolution.— Your Busbud Team 🚌
Best regards,
Busbud's reply13 Mar 2026, 15:46
Official
Hi Buyisiwe,We’re really sorry to hear about your experience. This is certainly not the service we expect from our partners.We are contacting Big Tree Bus directly to investigate the reported fault and clarify the refund authorization. As a booking platform, we require their confirmation to proceed, but please rest assured we are following up urgently on your behalf.We’ll continue working toward a resolution.— Your Busbud Team 🚌
Best regards,
BM
Bubele M's updateReviewer Update
14 Mar 2026, 04:00Hi Busbud ,email not working for big tree number ,they are not answering. @Busbud why would you allow big tree to **** people. I need my money because Guys. I will have to report this case further. I don't get my money .SABC TV and stations will have to know about this people are suffering you guys keep on blaming each other . I need that money.
BM
Bubele M's update14 Mar 2026, 04:00
Reviewer Update
Hi Busbud ,email not working for big tree number ,they are not answering. @Busbud why would you allow big tree to **** people. I need my money because Guys. I will have to report this case further. I don't get my money .SABC TV and stations will have to know about this people are suffering you guys keep on blaming each other . I need that money.