Bushnell South Africa – you’re a star

Bushnell South Africa – you’re a star It always fairly easy to complain however it important to recognize extra ordinary service and commitment. I purchased a Bushnell Ion Elite Golf watch in February 2024. In January 2025 and early February I engaged with the marketing agent regarding the watch non functionality ie stopped working. The agent name is Roger (surname withheld for privacy) went out of his way to try and diagnose the fault. He arranged a replacement charging cable – this proved not to be the solution. Roger then arranged with Bushnell for a replacement watch (I’m not sure if the watch may have been in warranty or out of warranty) This process took a little over a month to sort out. At all times Roger kept me appraised of the progress and always kept me up to date. A huge shout out to Roger and Bushnell for honoring the warranty and for your kind assistance. It is indeed refreshing to find a company that has proper brand support.