Very Unprofessional with no respect for their Customer

I called Brian , Sent him Pics of our tree .He Said he could do the job , but only in a week .Ok ....On the Day , No one arrived , Nobody Called , I sent a Whatsapp and got No reply. I Called Brian who said his team is on their way , They didn't arrive .Nobody Called .The next day I called Brian , he said his team is dropping off wood and would come straight through. They didn't arrive , But don't worry Brian Apologised .I went with another company and got sorted the same day with Excellent Service . Do your self a favour and Skip these guys..They are not Honourable.