Don't join this company if you value your sanity

Sigh... Where do I even begin? I joined BMS in December 2019 after they acquired the account for the bank I was outsourced to as per Section 197. From the onset I could tell that my decision to stay under the employment of BMS would not end well. From HR team capturing my employee details incorrectly and botching up my medical aid application, they were unbothered and when I advised them of their error, I was threatened with disciplinary action. Imagine that. BMS claim that they pride themselves on a "healthy" work environment and Altron values but their HR and Management teams conduct proves this to be smoke and mirrors. Granted I also had my transgressions but I always gave 110% for the company. Having the most calls resolved on Campus consistently for 5 years and never having breached an SLA, Management felt that they could talk to us in any manner that they pleased. Another instance of this toxic work culture was when I would advise team leader that I would be off sick or late for work, team leader would share MY personal issues with the rest of the team, and not only that, when I was off sick and advised management I was told to my face that I was "talking k*k". This, remember stemming from the botched medical aid I mentioned earlier, and I always had to have cash to go to the doctor, yet BMS kept deducting this non-existent medical aid fund.

From there onwards my love for the bank we were outsourced to died, my productivity followed, and subsequently deserted my post. I was never ever given any assurance from HR team that they were there to support the employee but instead showed that they are only there to protect their company.

I could honestly write a thesis about how ********** my experience working for this company was. Day in and day out I exceeded expectations and even superceded my daily targets received over 99.8% client satisfaction rate. This company honestly does not give a hoot about the well-being of the staff that they employee.

This is now 2 years later that I've mustered the courage to share this experience not to tarnish the company but to let any potential job seeker to look elsewhere, for their own well being.

BMS is a cash *** that only obsesses with how much money you make for them. They are not a People First company like their head of HR promised during orientation.

How I wish I could take back the 5 years I wasted bending over backwards without even as much as a "thank you".