Bad service you suck

This is the worst service ever got a contract in December and it were nothing like what they explain I cancelled it 2 days later now they debit my account every month and every month I have to call in for my refund yes they refund the money but who pays for the time spend on the phone with them and who pays for the call its nothing less then 10 mins every time and when they drop the call you have to call and spend more of your airtime on them very disappointed