BAD TREATMENT BY AN AGENT

My name is Sanga, a tenant residing at 47 kwartel park, i paid my rent for the past 3 years without a fail.I have had a very bad treatment by the agent, her name is Elria de Swart. I have been a resident in this apartment since 2019 February up to date. My flatmate left the flat in December2021, I only noticed when I came back from the Eastern Cape. I call Elria, she did not pick up, she got back to me to say "she is on leave what is the problem" for a moment I couldn't answer, I asked when is she getting a replacement, she told me I responsible for tenant 2's January rent. I asked her how can I be responsible for her rent? Tenant 2 sent an email to Elria that she is relocating to another province and she is terminating her contract. Now when I asked Elria, she said to me I'm responsible for tenant 2 rent, 2 days later she changed her statement and told tenant 2 to pay her rent as it was short notice which I believe it should have been like that from the beginning. Tenant 2 responded to say she will pay the rent. Now Elria sent an email to me asking what is my plan because I will not stay in the whole flat and pay only for my room, I then asked her why am I included in this whole scenario? She gave me 3 options to say 1. I must move out 2. I must put the whole flat on my name. 3 I must send a notice to move out in 20 days because it is difficult for them as administrators to keep on drafting contracts for different tenants. I then asked her why is she applying different rules that are not in the contract?her response was "I'm not applying different rules, If you think it's different then believe it yourself it's your problem " I them sent an email to her because I could see she has a problem with me. I asked, if I leave the flat will I get my deposit back?her response was yes if we get people on time, I then sent another email, what guarantee that I will get my deposit back because my contract only ends in November and you want me to move out now, she changed her statement to say I will only get my deposit if tenant 2 pays the outstanding amount she owes. I feel so abused in this whole scenario. I asked her, is it not your job to look for another tenant if she leaves, why am I in the middle of this? What must I do if a person wants to move out. She said it's a lot of Admin for her to draft a contract, I then asked, is it not part of your job to draft contracts? She replied with a long email giving me the same options which are not fair to me. Why is she saying I must leave the flat? My contract only ends in November, and According to my understanding, I can only leave the flat when I find a replacement to take over my contract. I told her I have advertised my room so that I can move out and get my deposit to be able to pay on another place, 1 person came to view and I gave him Elria email, she responded to the person that they want a person to occupy the whole flat,she rejected that person. Now I'm stuck because I want to move out due to bad treatment and now she refuses people and she is giving me different answers when I ask when am I getting my rent back. I have all emails conversations between me and her. When I refer to the contract, she says I'm misunderstanding the terms. In 2020 January I wanted to move out to stay closer to my work, she told me I must get a replacement, I struggled to get, I stayed, my then roommate got a replacement because she didn't want to stay with other people if I leave so she left, I got other flatmates, they stayed for 3months and left because they couldn't abide the rules of the flat, caretaker kept on coming to reprimand them, I also reported their behavior to Elria, her response was, they are kids I must understand, I sent her pictures of blood in the bathroom, pictures of them partying whole night, clothes hanged on the window, she got angry and said I must deal with them she can't intervene, if I want to move I must move, I argued with Elria because is she spoke to them atleats they would have listened, but she blocked me on whatsap when I kept on complaining. I advertised my room, again with no luck because the people were not approved. The tenants that were troublesome left and find a place in kraaifontein, I the other one moved in and left in December because she moved out of cape town. From all of this movement, no inspection was done in the flat, the only inspection done was when I've in 2019 and that was it, I do not have a problem with that. I kept this flat clean and neat, even Christelle that worked with her came to collect a contract and left a remark that the flat is neat compared to the other flats. Elria is duly treating me very bad, now she wants me to move out because my flatmate left, forgetting that the contract ends in November. I told her that I will pack my things and leave on the 26 Feb as she wants me to, but I want my deposit because she rejected the person I got to replace my room. Now she says she will not give my deposit, until she finds a person to occupy the whole flat, what if she doesn't?why am I told to move out just because my flatemate left? this is unfair practice towards me. Now I'm forced to move out and yet she won't give my deposit back. I signed a contract that ends in November 2022 unless I get a replacement but she refuses me to get replacement. I'm writing this here because I want a third person to intervene in this regard as she will not give the owners details to report her.