Defamation of character and harassing communications from C4 Property Group and their employees.

On the 20th of March 2024 I received an email from C4 Property Group managing Schoongezicht Estate where I stay..

This email falsely accused me of being intoxicated and cursing at the security guards for visitors waiting in line for access at the gate. I immediately phoned all the numbers indicated on the email to phone, and I also contacted C4 Property Groups directly, but none of the contacts provided was answered. I then immediately sent of email correspondence and till today the 2nd of April 2024 no one has contacted me back in this regard.

After contacting my wife regarding the issue, she got hold of C4 Property Group who said that C4 Property Group was supposed to contact me first and confirm the information before sending any email correspondence, so since the 20th of March 2024 C4 Property Group has been aware of this and still no one has contacted me in this regard.

The day in question here was the 16th of March 2024 on which day we had my son’s 3rd birthday and this incident allegedly occurred at 18:30 at which time we weren't receiving guests anymore and guests were leaving or have left, therefore I had no reason to get upset at people waiting at the gate for entrance. I also spoke to the security on the 20th of March 2024 and the security confirmed that there was no record of any such incidents logged in the record book nor on their app. The security also received information from the security guards that were on duty on that day that they don't recall any such incidents. However, according to C4 Property Group, the security guard told one of the trustees about this incident and that it was the owner from 2 Nondaz Crescent (which is my address) and the trustee member reported it.

Till today this incident has not been logged, no one contacted me to hear my side of the story, not even to confirm if this information is correct, no one from C4 Property Group has responded to my emails or phone calls nor do I know who this trustee member and security guard is.

Here is the email I received from C4 Property Group:

Dear Wallace, It was recently bought to our attention that, on Saturday the 16th of March 2024 at approximately 18h30 you argumentatively approached the security due to access control issues to the Estate. Additionally, it was reported that you appeared to be intoxicated and were cursing at the security personnel, acting in a rude manner. We believe that there was some frustration at the entrance at that time due to guests/visitors waiting in line for security to give them access to the Estate. It was also reported that security had faced challenges with getting hold of the residents to confirm acceptance of guests resulting in delays. Please note that no one may enter the Estate without permission from the homeowner/resident they are visiting, as set out in the security policy for Schoongezicht Estate. Due to the nature of the incident, this communication serves as a warning and should we receive another complaint relating to disrespectful behaviour towards Schoongezicht Estate Security a penalty of R 500.00 will be imposed upon the instruction of the SEHOA Trustee Committee. Please respect the security rules pertaining to the Guards and their crucial role in the Estate. We trust that you will understand our responsibility toward the HOA to inform you of this.