Based on recent customer reviews, CalBus Properties presents a deeply polarised customer experience. Satisfied customers consistently praise the helpfulness, patience, and professionalism of agents, particularly Makhaye. However, a persistent and damaging pattern of deposit withholding, poor communication on complaints, and serious property management failures severely undermines the company's trust and reputation, particularly among departing tenants and property owners.
Top Strengths:
- •Agent Professionalism & Service Quality: Makhaye is repeatedly named and praised for patience, knowledge, and genuine helpfulness. Customers frequently describe the staff as accommodating and willing to go above and beyond during property transactions.
TrustIndex
4.9
Score
Ranking
#13
in Real Estate
NPS Score
-64
Recommended: Unlikely
May '25 - Apr '26
Recent reviews (153)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Impactful
Had an extremely impactful assistant that told information from scratch
1 reviews | Active since Jan 2020
Impactful
Had an extremely impactful assistant that told information from scratch
1 reviews | Active since Jan 2020
Top notch
Very impacting with customer service. Their properties are all top notch
1 reviews | Active since Jan 2020
Top notch
Very impacting with customer service. Their properties are all top notch
1 reviews | Active since Jan 2020
Amazing
Excellent work done by this properties company amazing people throughout
1 reviews | Active since Jan 2020
Amazing
Excellent work done by this properties company amazing people throughout
1 reviews | Active since Jan 2020
Happy customer
Changed from one property to a property owned by them and I've never had a complaint that was never attended to
1 reviews | Active since Jan 2020
Happy customer
Changed from one property to a property owned by them and I've never had a complaint that was never attended to
1 reviews | Active since Jan 2020
Very satisfying
Very satisfying experience I was shown a very clean property
1 reviews | Active since Jan 2020
Very satisfying
Very satisfying experience I was shown a very clean property
1 reviews | Active since Jan 2020
Highly recommendable
Highly recommend their services they are worth a try definitely worth the money spent
1 reviews | Active since Jan 2020
Highly recommendable
Highly recommend their services they are worth a try definitely worth the money spent
1 reviews | Active since Jan 2020
Very satisfied
Very satisfied with the properties offered went from one property to another
1 reviews | Active since Jan 2020
Very satisfied
Very satisfied with the properties offered went from one property to another
1 reviews | Active since Jan 2020
Inclusive service
The service is inclusive they are very helpful. The properties they sell are clean and well built
1 reviews | Active since Jan 2020
Inclusive service
The service is inclusive they are very helpful. The properties they sell are clean and well built