One of the consultants did not explain refunds policy payed one month deposit but now I can’t get a refund
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Replies (195)
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Replies (195)
Calgro M3's replyOfficial
07 Nov 2025, 08:18
Good day Carol,
We hope this finds you well. Please kindly share details (which agent, name of the development, dates, etc) with us on sales@calgrom3.com and we will investigate and revert. Apologies for the inconvenience caused. Regards, Calgro M3 Team
Best regards,
Calgro M3's reply07 Nov 2025, 08:18
Official
Good day Carol,
We hope this finds you well. Please kindly share details (which agent, name of the development, dates, etc) with us on sales@calgrom3.com and we will investigate and revert. Apologies for the inconvenience caused. Regards, Calgro M3 Team
Best regards,
CN
Carol N's updateReviewer Update
07 Nov 2025, 08:59
Memorial Park Cemetery by Calgro Nasrec
Consulted Carol
CN
Carol N's update07 Nov 2025, 08:59
Reviewer Update
Memorial Park Cemetery by Calgro Nasrec
Consulted Carol
CN
Carol N's updateReviewer Update
14 Nov 2025, 09:59
I hope this message finds you well. I am writing to raise a concern regarding the refund policy outlined in our contract. Upon review, I noticed that the document does not clearly state the proper procedures for requesting or processing refunds.
This lack of clarity creates uncer*****y about the steps I should follow in the event that a refund becomes necessary, including timelines, required documentation, and points of contact. For transparency and fairness, I believe it’s important that the contract clearly outlines these procedures.
I would appreciate it if you could provide a written clarification or an updated version of the contract that specifies the refund process in detail. This will help ensure that both parties have a shared understanding and can avoid any potential misunderstandings in the future.
Thank you for your attention to this matter. I look forward to your prompt response.
Regards
Still waiting for reply,
CN
Carol N's update14 Nov 2025, 09:59
Reviewer Update
I hope this message finds you well. I am writing to raise a concern regarding the refund policy outlined in our contract. Upon review, I noticed that the document does not clearly state the proper procedures for requesting or processing refunds.
This lack of clarity creates uncer*****y about the steps I should follow in the event that a refund becomes necessary, including timelines, required documentation, and points of contact. For transparency and fairness, I believe it’s important that the contract clearly outlines these procedures.
I would appreciate it if you could provide a written clarification or an updated version of the contract that specifies the refund process in detail. This will help ensure that both parties have a shared understanding and can avoid any potential misunderstandings in the future.
Thank you for your attention to this matter. I look forward to your prompt response.