C
Calisto's
Unclaimed Business
C
Calisto's
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#14
in Restaurants & Food
NPS Score
100
Recommended: Very Likely
Review Distribution
3.8|4 Reviews
May '25 - Apr '26
5(50%)
4(25%)
3(0%)
2(0%)
1(25%)
5(50%)
4(25%)
3(0%)
2(0%)
1(25%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Mohamed D
1 reviews | Active since Jan 2020
14 Feb 2026, 22:04
Calisto's Gateway Umhlanga
We consistently receive excellent service every time we dine here. The food is always outstanding, and the experience never disappoints. A special mention to Belz — his service is exceptional. He truly goes above and beyond. A well‑deserved 10 stars for that gentleman! The management team is also fantastic, ensuring everything runs smoothly and that guests feel valued. Highly recommended!
Helpful (0)
|Replies (0)MD
Mohamed D
1 reviews | Active since Jan 2020
14 Feb 2026, 22:04
Calisto's Gateway Umhlanga
We consistently receive excellent service every time we dine here. The food is always outstanding, and the experience never disappoints. A special mention to Belz — his service is exceptional. He truly goes above and beyond. A well‑deserved 10 stars for that gentleman! The management team is also fantastic, ensuring everything runs smoothly and that guests feel valued. Highly recommended!
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Replies (0)J
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Laaiqah C
1 reviews | Active since Jan 2020
3 Oct 2025, 12:43
Amazing service
Absolutely amazing service from Lewis ,he really came through to assist me ,I truly appreciate the fact that this restaurant values their customers and assist them to the best of their ability. KEEP UP THE AMAZING SERVICE LEWIS
Helpful (0)
|Replies (0)LC
Laaiqah C
1 reviews | Active since Jan 2020
3 Oct 2025, 12:43
Amazing service
Absolutely amazing service from Lewis ,he really came through to assist me ,I truly appreciate the fact that this restaurant values their customers and assist them to the best of their ability. KEEP UP THE AMAZING SERVICE LEWIS
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Replies (0)fS
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Joeash N
1 reviews | Active since Jan 2020
7 Jan 2025, 11:00
Food poisoning and immediate health risk
If you want to experience food poisoning here is your place. We arrived here and the restaurant was almost empty. We then had a waiter who for some reason could not remember anything at all, I had to ask 4 times for a glass for water. Further than that the seafood came with an extra pungent smell than usual, anyways we dug in. Knowing my wife is pregnant I noted to the waiter to cook the seafood fully till steaming hot as that will be deemed safe for a pregnant individual. Asked for butter was told there is no butter, called the manager he brought the butter. During our stay at the restaurant my wife was complaining of itching literally 10 mins after eating the seafood. This was absolutely ********** service. My review took this long to write even though we ate there so many months ago because I was working on suing this restaurant but just don't have the time to do so. Back to our experience the next day had to take my wife to the dr, that did not work then the following day to the hospital as per gynecologist orders as blood test confirmed of food poisoning and a risk to our unborn baby. So ask yourself will you risk your life or a loved ones here?
Helpful (0)
|Replies (0)JN
Joeash N
1 reviews | Active since Jan 2020
7 Jan 2025, 11:00
Food poisoning and immediate health risk
If you want to experience food poisoning here is your place. We arrived here and the restaurant was almost empty. We then had a waiter who for some reason could not remember anything at all, I had to ask 4 times for a glass for water. Further than that the seafood came with an extra pungent smell than usual, anyways we dug in. Knowing my wife is pregnant I noted to the waiter to cook the seafood fully till steaming hot as that will be deemed safe for a pregnant individual. Asked for butter was told there is no butter, called the manager he brought the butter. During our stay at the restaurant my wife was complaining of itching literally 10 mins after eating the seafood. This was absolutely ********** service. My review took this long to write even though we ate there so many months ago because I was working on suing this restaurant but just don't have the time to do so. Back to our experience the next day had to take my wife to the dr, that did not work then the following day to the hospital as per gynecologist orders as blood test confirmed of food poisoning and a risk to our unborn baby. So ask yourself will you risk your life or a loved ones here?
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Replies (0)BT
Boikanyo T
1 reviews | Active since Jan 2020
20 Oct 2024, 20:52
Best meal and service
I visited Calisto's Nelson Mandela Square and I really had the best restaurant experience there. I was served by a waiter called Gift and he suggested a meal for me and it was the most delicious thing I've had (I honestly cannot wait to go back and have this particular meal again). Despite the restaurant being particularly busy l, he checked on me often and made sure everything was still okay. There was no point where I felt like I had to get my waiter's attention. It was such a refreshing experience, especially since I was dining alone.
Helpful (0)
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Boikanyo T
1 reviews | Active since Jan 2020
20 Oct 2024, 20:52
Best meal and service
I visited Calisto's Nelson Mandela Square and I really had the best restaurant experience there. I was served by a waiter called Gift and he suggested a meal for me and it was the most delicious thing I've had (I honestly cannot wait to go back and have this particular meal again). Despite the restaurant being particularly busy l, he checked on me often and made sure everything was still okay. There was no point where I felt like I had to get my waiter's attention. It was such a refreshing experience, especially since I was dining alone.
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Replies (0)D
Donavan
1 reviews | Active since Jan 2020
23 Sept 2024, 20:17
Poor representation of the Brand
This is really sad to provide this review in support of local businesses. I should have known to stick to the chicken and prawn only. The calamari tubes were good enough formula one cars and will definitely provide good traction. The Trichardos was probably biltong in it’s passed life with a triple dash of the salt from the salt pans of the Botswana. The pineapple and coconut daiquiri was so nice so I decided to have the kiwi and litchi however the guy making it must have lost all feeling in hand and lost count of syrup which what the waiting thinks when he eventually got to the table. We did see him for a total of three times during our evening. Shame he tried to commit the order to memory but alas his memory obviously failed him on the day. Maybe he had the same thing that made the mock tail makers amnesia. I really don’t encourage this type of experience when one is spending over a R1200 rand for dinner. To add further injury they even charged us for food that we didn’t even order. The plates that was provided was all chipped including the cup and saucer used for the tea. Please be careful of this establishment.
Helpful (0)
|Replies (0)D
Donavan
1 reviews | Active since Jan 2020
23 Sept 2024, 20:17
Poor representation of the Brand
This is really sad to provide this review in support of local businesses. I should have known to stick to the chicken and prawn only. The calamari tubes were good enough formula one cars and will definitely provide good traction. The Trichardos was probably biltong in it’s passed life with a triple dash of the salt from the salt pans of the Botswana. The pineapple and coconut daiquiri was so nice so I decided to have the kiwi and litchi however the guy making it must have lost all feeling in hand and lost count of syrup which what the waiting thinks when he eventually got to the table. We did see him for a total of three times during our evening. Shame he tried to commit the order to memory but alas his memory obviously failed him on the day. Maybe he had the same thing that made the mock tail makers amnesia. I really don’t encourage this type of experience when one is spending over a R1200 rand for dinner. To add further injury they even charged us for food that we didn’t even order. The plates that was provided was all chipped including the cup and saucer used for the tea. Please be careful of this establishment.
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Replies (0)FA
Farouk A
1 reviews | Active since Jan 2020
28 Jul 2024, 17:34
Second time unlucky with ****py burned chicken
Regretfully we went to the Cresta branch for lunch. We ordered pizzas, a chicken meal and prawns. The chicken was burnt bitter and I ate it as I was hungry. This was my second visit to the same branch and on both occasions I was served burnt ****. That put a bitter taste in my mouth to put me off the franchise as a whole. I could never set foot there as I feel that my first complaint fell on deaf ears. Your food is very underwhelming and I feel a fast food joint serves better food than Calistos Cresta
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Farouk A
1 reviews | Active since Jan 2020
28 Jul 2024, 17:34
Second time unlucky with ****py burned chicken
Regretfully we went to the Cresta branch for lunch. We ordered pizzas, a chicken meal and prawns. The chicken was burnt bitter and I ate it as I was hungry. This was my second visit to the same branch and on both occasions I was served burnt ****. That put a bitter taste in my mouth to put me off the franchise as a whole. I could never set foot there as I feel that my first complaint fell on deaf ears. Your food is very underwhelming and I feel a fast food joint serves better food than Calistos Cresta
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