************ 10% tip added to bill

Last Thursday, I dined at Calisto's, The Zone with my family. Good food & excellent service from staff, but 10% tip added to bill left a bitter taste in my mouth. Although note at bottom said the gratuity was voluntary. Why include it on the bill? I spoke to the manager, Papi, who said that the owner, Ahmed Novlaki, insisted that the tip be added to every bill. We were four diners. This is ************ as it is intended to embarrass customers in paying the tip. It also creates an expectation from staff that they will receive 10% tipfrom EVERY table. I left my number with the manager for the owner to call me but he has not done so. I sent an email to Nico at Calisto's HQ but received no response.