CSpa Wellness The Whisken
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
CSpa Wellness The Whisken has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked CSpa Wellness The Whisken across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a terrible experience at the Camelot Spa at the Whisken. I booked for a solo pedi and a fully body massage with my husband directly thereafter. When I arrived there was only 1 the****** on site and when I asked if someone else was coming for the massages she said no and they dont have a booking for me. This the****** was from another branch so could not explain the mix up in the booking. She told me to contact the whatsapp line which I did, but the branch personnel read my message and ignored me. The lady agreed she could do a massage but it would be 60 minutes instead of 90 minutes and 1 after the other. Everything was rushed, the room was cold, she did not complete the pedi with moisturiser or hot stones, when I got home the pedi paint was patchy. I attempted contacting the branch several times again on Monday to give this feedback and to date I have been ignored. No answer, no call back, no apology. The level of unprofessionalism is shocking for such a well established brand, suffice to say I will not be returning!
1 reviews | Active since Jan 2020
I had a terrible experience at the Camelot Spa at the Whisken. I booked for a solo pedi and a fully body massage with my husband directly thereafter. When I arrived there was only 1 the****** on site and when I asked if someone else was coming for the massages she said no and they dont have a booking for me. This the****** was from another branch so could not explain the mix up in the booking. She told me to contact the whatsapp line which I did, but the branch personnel read my message and ignored me. The lady agreed she could do a massage but it would be 60 minutes instead of 90 minutes and 1 after the other. Everything was rushed, the room was cold, she did not complete the pedi with moisturiser or hot stones, when I got home the pedi paint was patchy. I attempted contacting the branch several times again on Monday to give this feedback and to date I have been ignored. No answer, no call back, no apology. The level of unprofessionalism is shocking for such a well established brand, suffice to say I will not be returning!
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