ABSOLUTELY PATHETIC.

I had problems with CampusKey Potchefstroom from the start. I had a check in date at the end of January 2025, drove all the way from Pretoria, only for them to tell me my room is not ready. I had to go all the way back and come back the week after. I was supposed to pay for wifi and parking once off, that is what I selected with the online system, when the year started, they changed it to monthly, adding another R800 per month. When I arrive the next week, the blinds were not yet installed, the floor was dirty, the "desk" that was provided was wobbly and immensely insufficient for a uni student, I had to buy my own desk and chair. The "bookcase" was a poor excuse of a shelf that you push into the wall underneath the TV with wood wedges, not even strong enough to hold 2 story books, let alone textbooks that weigh 3kg a piece. I was given a "brand new" room, sounds fancy till you find that there were almost no cupboards, just racks. all my cupboard items were out in the open, the moment you make food with a little bit of oil, your whole kitchen is dirty, I had 1 drawer for silver wear.

Not to mention the Wifi issues, you close your laptop once and then you need to type in the whole code again for the insufferable voucher. The wall outlets look fancy, but do not work, I had a total of 2 out of 5 outlets that actually worked. Furthermore, the monthly payments were a nightmare. You get an email sometimes a week beforehand and other times the day the payment needed to be made, then you make the payment, it takes 2 days to clear, then you are fined R500 because you were 2 days late with payment. This happened 4 times. No accommodation for bank clearing times at all, pathetic.

Then on the social side of things, it is impossible to be a productive student at CampusKey Potchefstroom, constant noise and shouting and music day and night, blatant disregard for quiet times even worse in exam times in some cases. "Student living" without the student, the fact that nonresidence members can sign up for a "clubhouse" membership makes everything worse, more noise, more shouting more drunk arguments and unwanted visitors. Constant smell of **** everywhere, at some point I was questioning if I got high from secondary exposure, it's disgusting.

My wardrobe broke like 3 times through the year, maintenance "Fixed" it the first time, broke again a day later, never bother to come fix it again after multiple requests. The washing and drying machines decide to work when they want, not working after payment. I probably lost more than R1500 on the machines not working, with no warning signs to discourage accidental payment.

The induction stove I was provided was not even installed into the countertop, making it uneven to cook with because it stood on the power cord. I bought myself an electric frying pan so I could make food. the Microwave was indeed micro, the smallest possible you can buy. The fridge too, other people had a larger fridge.

Now I still haven't received my deposit back, it has been 2 months since checkout, where they promise 21 days till refund. Still waiting, useless. furthermore the "cleaning fee" for when I move out is not included in my contract, so I can clean my room as much as I want, they still charge me? and damage I didn't even cause? Pathetic cash grabbing.

I would STRONGLY DISCOURAGE ANYONE who would want to stay at CampusKey Potchefstroom. I wish I could give a 0-star rating.