Wedding DVD and framed photographs not delivered

My husband and I had a beautiful wedding in December 2014. We obtained the service of Camtech pictures to do the videography and photography to capture every moment of our special day. Vishum of Camtech had met with us before we booked him to show us some of his work as well as before the wedding to discuss the final details. Payment for the full amount of R 7800.00 was thereafter made to him for his services. He arrived on time at our venue and was very professional. However when it came time for him to deliver the album as well as our DVD and framed A4 photograph we found it increasing difficult to contact him. He would ignore our calls or say that he would call back, but never did. We only received our album 8 months after our wedding and to date have not received our DVD or framed photograph. Both my husband and I have tried numerous times to contact Vishum however he has not responded to date. This services is absolutely unacceptable especially since full payment was made to him over a year ago.