C
Cancelation
Unclaimed Business
C
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
5(0%)
4(0%)
3(100%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceN
Nontsikelo
1 reviews | Active since Jan 2020
16 Oct 2025, 10:22
Good service, the la...
Good service, the lady who answered my call was resourceful and helpful
Helpful (0)
|Replies (0)N
Nontsikelo
1 reviews | Active since Jan 2020
16 Oct 2025, 10:22
Good service, the la...
Good service, the lady who answered my call was resourceful and helpful
0
Replies (0)MA
Mukhtar A
1 reviews | Active since Jan 2020
3 Mar 2025, 10:43
Unfair Price Increase & Poor Customer Service – RSAWeb
I received an email from RSAWeb on the 1st of the month at 18:45 informing me that my line rental would increase by R200. When I tried calling them on Friday to discuss the increase, their lines were constantly busy, and I couldn’t get through. Now, they are telling me that I should have called on Friday because they require a full calendar month's notice to cancel. My cancellation request is in, but I am now forced to pay the increased premium for another month. This is extremely unfair, especially since I have two lines on my property. The lack of proper notice and the inability to reach customer service make this a frustrating experience. I expected better from RSAWeb
Helpful (0)
|Replies (0)MA
Mukhtar A
1 reviews | Active since Jan 2020
3 Mar 2025, 10:43
Unfair Price Increase & Poor Customer Service – RSAWeb
I received an email from RSAWeb on the 1st of the month at 18:45 informing me that my line rental would increase by R200. When I tried calling them on Friday to discuss the increase, their lines were constantly busy, and I couldn’t get through. Now, they are telling me that I should have called on Friday because they require a full calendar month's notice to cancel. My cancellation request is in, but I am now forced to pay the increased premium for another month. This is extremely unfair, especially since I have two lines on my property. The lack of proper notice and the inability to reach customer service make this a frustrating experience. I expected better from RSAWeb
0
Replies (0)TP
VS
Virginia S
1 reviews | Active since Jan 2020
7 Apr 2024, 12:50
It's seems as if you...
It's seems as if you did not cancel it.. You still derbiting. Causing trouble in my bank it's very annoying
Helpful (0)
|Replies (0)VS
Virginia S
1 reviews | Active since Jan 2020
7 Apr 2024, 12:50
It's seems as if you...
It's seems as if you did not cancel it.. You still derbiting. Causing trouble in my bank it's very annoying
0
Replies (0)