False Advertising

I purchased the Canon PIXMA TS3440 from HIFI Corporation at Fourways Crossing on April 27, 2024. As a hybrid employer, I didn't use the printer extensively. However, when I needed assistance, I was disappointed to find that HIFI Corporation Fourways Crossing had closed down.

Things took a turn for the worse when I visited HIFI Corporation Northgate, and they informed me that my printer had a 3-year warranty with Canon. I later discovered from Canon Head Office in Centurion that this information was incorrect. According to Jonathan Matthews, the 3-year warranty only applies to G-series, i-SENSYS, and MAXIFY models.

Key Issues:

- False Advertising: Both HIFI Corporation and Canon provided incorrect warranty information, leading to frustration and wasted time. - Warranty Clarification: The Canon PIXMA TS3440's warranty details are not clearly stated, causing confusion.

If you're considering purchasing the Canon PIXMA TS3440 I would highly recommend purchasing a brand such a Samsung to not waste your time by using brands that don't even last for two or more.

HIFI Corporation and Canon's warranty information have been disappointing. Potential buyers should be aware of these issues and take necessary precautions.