CS
Canon South Africa
Unclaimed Business
CS
Canon South Africa
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Electronics & Technology
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNA
Nigel A
1 reviews | Active since Jan 2020
17 Feb 2026, 09:21
Canon - great printers - no ink
I have two Canon inkjet printers and they both work very well. My complaint is the availability of ink cartridges for the Pro 100S model. My local photographic shop has other customers wanting the same items. It is now probably four months since they had stock. They gave me the name and number of the Canon representative. He just makes promises, the last was the ink will be here by end December. He no longer answers my calls.
Helpful (0)
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Nigel A
1 reviews | Active since Jan 2020
17 Feb 2026, 09:21
Canon - great printers - no ink
I have two Canon inkjet printers and they both work very well. My complaint is the availability of ink cartridges for the Pro 100S model. My local photographic shop has other customers wanting the same items. It is now probably four months since they had stock. They gave me the name and number of the Canon representative. He just makes promises, the last was the ink will be here by end December. He no longer answers my calls.
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Replies (0)MM
Mfanafuthi M
1 reviews | Active since Jan 2020
22 Jan 2026, 10:46
Very poor customer service
I purchased a Canon PIXMA G2410 printer on 7 January 2026 from HiFi Corporation. From the very start, this purchase has been a complete disaster. At the time of collection, no technician was available to assist with setup. I was sent home with a brand-new printer and zero support. When I attempted to set it up myself for the first time, the printer failed to connect and displayed an INK LEAKAGE ERROR. Let me be clear: 👉 This printer was never used 👉 This was initial setup 👉 The fault appeared out of the box I immediately returned the printer to HiFi Corp. Because it was under warranty, it was booked in for assessment and repair. Today, I was informed that: ❌ The printer cannot be repaired ❌ I allegedly “violated the warranty” ❌ I will not receive a repair ❌ I will not receive a replacement ❌ I will not even be given a quotation This is beyond unacceptable. How does a new printer develop ink leakage on first setup, and how is the customer then blamed? If this is how Canon products and HiFi Corp warranties work, the public deserves to know. This printer was bought for work purposes, yet I am now left with: • A defective product • No support • No resolution • No accountability This conduct directly contradicts the Consumer Protection Act, which protects consumers from defective goods and unfair warranty practices. Passing responsibility back to the customer for a manufacturing or out-of-box failure is unacceptable. I am formally demanding: ✔ A full replacement ✔ OR a full refund EXACTLY how I “violated” the warranty Until this is resolved, I will continue escalating this matter publicly and through the relevant consumer channels. Canon and HiFi Corp must do better. Consumers are not disposable.
Helpful (0)
|Replies (0)MM
Mfanafuthi M
1 reviews | Active since Jan 2020
22 Jan 2026, 10:46
Very poor customer service
I purchased a Canon PIXMA G2410 printer on 7 January 2026 from HiFi Corporation. From the very start, this purchase has been a complete disaster. At the time of collection, no technician was available to assist with setup. I was sent home with a brand-new printer and zero support. When I attempted to set it up myself for the first time, the printer failed to connect and displayed an INK LEAKAGE ERROR. Let me be clear: 👉 This printer was never used 👉 This was initial setup 👉 The fault appeared out of the box I immediately returned the printer to HiFi Corp. Because it was under warranty, it was booked in for assessment and repair. Today, I was informed that: ❌ The printer cannot be repaired ❌ I allegedly “violated the warranty” ❌ I will not receive a repair ❌ I will not receive a replacement ❌ I will not even be given a quotation This is beyond unacceptable. How does a new printer develop ink leakage on first setup, and how is the customer then blamed? If this is how Canon products and HiFi Corp warranties work, the public deserves to know. This printer was bought for work purposes, yet I am now left with: • A defective product • No support • No resolution • No accountability This conduct directly contradicts the Consumer Protection Act, which protects consumers from defective goods and unfair warranty practices. Passing responsibility back to the customer for a manufacturing or out-of-box failure is unacceptable. I am formally demanding: ✔ A full replacement ✔ OR a full refund EXACTLY how I “violated” the warranty Until this is resolved, I will continue escalating this matter publicly and through the relevant consumer channels. Canon and HiFi Corp must do better. Consumers are not disposable.
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Replies (0)MG
Mr. Grobler
1 reviews | Active since Jan 2020
10 Nov 2025, 10:05
CANON PRINTERS DESIGNED TO JUST STOP WORKING!!!! ********!!!
CANON PRINTERS ARE DESIGNED TO JUST STOP WORKING AFTER A CERTAIN NUMBER OF PAGES!!!! DON'T BUY THIS JUNK!!!
Helpful (0)
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Mr. Grobler
1 reviews | Active since Jan 2020
10 Nov 2025, 10:05
CANON PRINTERS DESIGNED TO JUST STOP WORKING!!!! ********!!!
CANON PRINTERS ARE DESIGNED TO JUST STOP WORKING AFTER A CERTAIN NUMBER OF PAGES!!!! DON'T BUY THIS JUNK!!!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Aug 2025, 14:30
False Advertising
I purchased the Canon PIXMA TS3440 from HIFI Corporation at Fourways Crossing on April 27, 2024. As a hybrid employer, I didn't use the printer extensively. However, when I needed assistance, I was disappointed to find that HIFI Corporation Fourways Crossing had closed down. Things took a turn for the worse when I visited HIFI Corporation Northgate, and they informed me that my printer had a 3-year warranty with Canon. I later discovered from Canon Head Office in Centurion that this information was incorrect. According to Jonathan Matthews, the 3-year warranty only applies to G-series, i-SENSYS, and MAXIFY models. Key Issues: - False Advertising: Both HIFI Corporation and Canon provided incorrect warranty information, leading to frustration and wasted time. - Warranty Clarification: The Canon PIXMA TS3440's warranty details are not clearly stated, causing confusion. If you're considering purchasing the Canon PIXMA TS3440 I would highly recommend purchasing a brand such a Samsung to not waste your time by using brands that don't even last for two or more. HIFI Corporation and Canon's warranty information have been disappointing. Potential buyers should be aware of these issues and take necessary precautions.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
15 Aug 2025, 14:30
False Advertising
I purchased the Canon PIXMA TS3440 from HIFI Corporation at Fourways Crossing on April 27, 2024. As a hybrid employer, I didn't use the printer extensively. However, when I needed assistance, I was disappointed to find that HIFI Corporation Fourways Crossing had closed down. Things took a turn for the worse when I visited HIFI Corporation Northgate, and they informed me that my printer had a 3-year warranty with Canon. I later discovered from Canon Head Office in Centurion that this information was incorrect. According to Jonathan Matthews, the 3-year warranty only applies to G-series, i-SENSYS, and MAXIFY models. Key Issues: - False Advertising: Both HIFI Corporation and Canon provided incorrect warranty information, leading to frustration and wasted time. - Warranty Clarification: The Canon PIXMA TS3440's warranty details are not clearly stated, causing confusion. If you're considering purchasing the Canon PIXMA TS3440 I would highly recommend purchasing a brand such a Samsung to not waste your time by using brands that don't even last for two or more. HIFI Corporation and Canon's warranty information have been disappointing. Potential buyers should be aware of these issues and take necessary precautions.
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Replies (0)MS
MOHAMMED S
1 reviews | Active since Jan 2020
25 Mar 2025, 16:58
1 month for a warranty claim
I have a CANON GX6040 PRINTER that was faulty after 6 months and a few days , I booked the printer in for a warranty claim to Partserve Durban It’s been a month and the printer is still not repaired nor can they inform me when it will be ready I will never purchase another Canon printer nor will i recommend any business or household to do so
Helpful (0)
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MOHAMMED S
1 reviews | Active since Jan 2020
25 Mar 2025, 16:58
1 month for a warranty claim
I have a CANON GX6040 PRINTER that was faulty after 6 months and a few days , I booked the printer in for a warranty claim to Partserve Durban It’s been a month and the printer is still not repaired nor can they inform me when it will be ready I will never purchase another Canon printer nor will i recommend any business or household to do so
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
7 Feb 2025, 14:21
Pixma is the pits
I've bought two Canon Pixma printers. I gave the first one away and am ready to bin the second. Both literally brand new. The absolute hours I've lost in productivity I could have bought six. They've been an absolute nightmare to use. Setting up wi-fi and downloading drivers is beyond frustrating. If I wanted to connect to a cable, which I'm now going to go buy (I gave the one that came with the latest one away with the last one stupidly), I'd have bought a printer that only connects with one.
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Anonymous
1 reviews | Active since Jan 2020
7 Feb 2025, 14:21
Pixma is the pits
I've bought two Canon Pixma printers. I gave the first one away and am ready to bin the second. Both literally brand new. The absolute hours I've lost in productivity I could have bought six. They've been an absolute nightmare to use. Setting up wi-fi and downloading drivers is beyond frustrating. If I wanted to connect to a cable, which I'm now going to go buy (I gave the one that came with the latest one away with the last one stupidly), I'd have bought a printer that only connects with one.
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Replies (0)MvdW
Marius van der Walt
1 reviews | Active since Jan 2020
4 Aug 2024, 06:29
Canon not the quality it proclaims to be
I have two Canon Maxify printers each just over a year old. Both failed their printer heads. One doesn't initialize the printer head and the other just prints cyan. I have checked the cartridge ports free and clean, even bought new cartridges. Same problem. How is it possible that these 2140 fail almost at the same time with the same issue yet is out of warrantee. Disgusted with Canon right now
Helpful (0)
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Marius van der Walt
1 reviews | Active since Jan 2020
4 Aug 2024, 06:29
Canon not the quality it proclaims to be
I have two Canon Maxify printers each just over a year old. Both failed their printer heads. One doesn't initialize the printer head and the other just prints cyan. I have checked the cartridge ports free and clean, even bought new cartridges. Same problem. How is it possible that these 2140 fail almost at the same time with the same issue yet is out of warrantee. Disgusted with Canon right now
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Replies (0)MvdW
Marius van der Walt
1 reviews | Active since Jan 2020
29 Jul 2024, 05:31
Canon dissappoints
My Maxify 2140 has never delivered on the print volumes per cartridge. The first printer I bought broke a week after the warrantee expired. I bought a second one from someone also not happy with the cartridge volume...so I will see how long that one lasts.
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Marius van der Walt
1 reviews | Active since Jan 2020
29 Jul 2024, 05:31
Canon dissappoints
My Maxify 2140 has never delivered on the print volumes per cartridge. The first printer I bought broke a week after the warrantee expired. I bought a second one from someone also not happy with the cartridge volume...so I will see how long that one lasts.
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Replies (0)