Canvas and More

I made the mistake to order a special package on Canvas and More on the 28th of November 2025 with the option of putting the order through in the following 6 months. It was a very busy time for so I only got to put my order in in January. Firstly by that time the link they sent to me had expired. They re-send the link, but it still did not work. I was then advised to use Wetransfer to send the pictures, which I did on the 25th of January already. I enquired as to how I will indicate which photo should be printed on which size canvas and they rep**** that one of the 'designers' (I cannot remember the exact term) will contact me about my order. No one has contacted me yet about the sizes of my canvases but I have received 3 mails to tell me that they cannot start with my order as they have not received my pictures yet and then I sent through the email again that states that my Wetransfer was successful. I order some of the canvases specifically for a friend of mine whose birthday it was today on the 18th of February suffice to say I did not have a gift for her today. In the past I have been very happy with their service, but then I ordered the canvas immediately after paying.