worst experience ever

<p>I dont suggest this to anybody,<br />Worst customer service EVER.</p> <p>Nobody deserves to be treated, from the owner like they only care about the money and not at all about the service and keep a client.</p> <p>I spend R1200 for one day rent and when we couldn't use the service I asked, as usual, to be able to use it another day, after paying, of course, the deposit.<br />The answer was the deposit was the all amount!</p> <p>I didn't receive an invoice, no confirmation of anything. I paid because was a Xmas gift and they give me only the bank details.<br />They never give me my voucher.<br />They tell me to read the website!! In which there is no mention of a deposit.<br />They did not educate me on any policy of theirs.<br />As someone purchasing a xmas gift, you didn't think about ask many question. Even under those circumstances, they told me that they are keeping my money and there's nothing they can do for me.</p> <p>I also spoke to the government about getting help and they were going to cost me another 1000 Rand because IT IS ILLEGAL WHAT THEY DID!!<br />but if I had to get my money back, I'll only be getting 200 rand and I leave it, they want to work with people.. good luck to them!</p> <p>I would not recommend this to anyone.<br />They only deserve to be treated as they treat they customer and this kind of people really shouldnt be out there make business.</p> <p>Good luck to anybody decide to go to them and hope for you that you never have any problem because if you do, they keep the money and dont give you back anything.</p> <p>In my country we call them thieves and crooks.</p> <p> </p>