Emergency Unit SUCKS badly

Never go to the emergency rooms, this would be the second time that i left without getting seen by the doctor, and my baby is only 1 year old , there was people that was stable with a busted lip but got seen before my child who struggle to breathe, they have 3 doctors on call and the emergency rooms was not even that busy there was, they always have excuses there, i really feel that i pay so much for a medical aid and then get goverment treatment there! At Durbanville Mediclinic they have excellent service and help you immediately, i will never go back to cape gate emergency unit again and i advice everyone to not go there because the help you get is really bad, 3 parents left tonight with there sick kids for the same reason another lady that was there said last weekend she was there as well and waited 4 hours to be seen by a doctor . They had 3 doctors on call now if these doctors can't cope call more in and get more bed because all of is pay allot of money on medical aid and cash so there is money to get better service, you are not a government entity. Your service SUCKS bad and i will be complaining to my medical aid about this aswell.i feel that this hospital needs to be audited so that they can upgrade the rooms get more beds and get more staf so that the people with sick kids don't suffer