Cape Town Station Family Planning Clinic
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was assaulted today by the security lady at this clinic this morning, she was so rude when I got there when I got in there was no one at the reception so I took a sit, she then came from the reception and ask me who do I think will help me if I don't go to her, I was like 'oh okey I did not know I had to come to you' I then told her I want to see a nurse, she said I must go outside and read on the paper in front to see what they doing in this clinic. I did exactly that. I then went to her, and I said I am here for a family planning, she then said to me I must go and read what is needed I told her I know what is needed hence I'm here. She rudely said I must open my bag she wants to search it, I was like 'oh okey I was never asked to search a beg at any clinic' but I let her do that. She then rep**** that I must then go to another clinic if that's the case she's not there to joke. I just laughed and asked why you being so rude in the morning. She was going on and on with me. I then said it's fine I will go somewhere else I don't want to be rude or cause anything. I went outside and took my phone out to take a picture of the clinic while she was shouting. She then came with speed and fight me thinking that I was taking her photo. She locked me inside and she confidently called a 'manager' that I am taking her a picture. The manager said she must lock me in and beat me because of POPIA for taking her a picture. I gave her my phone to see which picture did I take of hers and she's free to delete it if she sees it. I am super disappointed I also complained at her company Phangela Group. I am willing to take this further
1 reviews | Active since Jan 2020
I was assaulted today by the security lady at this clinic this morning, she was so rude when I got there when I got in there was no one at the reception so I took a sit, she then came from the reception and ask me who do I think will help me if I don't go to her, I was like 'oh okey I did not know I had to come to you' I then told her I want to see a nurse, she said I must go outside and read on the paper in front to see what they doing in this clinic. I did exactly that. I then went to her, and I said I am here for a family planning, she then said to me I must go and read what is needed I told her I know what is needed hence I'm here. She rudely said I must open my bag she wants to search it, I was like 'oh okey I was never asked to search a beg at any clinic' but I let her do that. She then rep**** that I must then go to another clinic if that's the case she's not there to joke. I just laughed and asked why you being so rude in the morning. She was going on and on with me. I then said it's fine I will go somewhere else I don't want to be rude or cause anything. I went outside and took my phone out to take a picture of the clinic while she was shouting. She then came with speed and fight me thinking that I was taking her photo. She locked me inside and she confidently called a 'manager' that I am taking her a picture. The manager said she must lock me in and beat me because of POPIA for taking her a picture. I gave her my phone to see which picture did I take of hers and she's free to delete it if she sees it. I am super disappointed I also complained at her company Phangela Group. I am willing to take this further
1 reviews | Active since Jan 2020
The receptionist has no way of communicating with the women at this facility. She should not be working at the front desk. Cape Town Station Family Planning Clinic has some hardworking staff but this person has been working there for year and the Department of health has heard of so many complaints but she is still there.
1 reviews | Active since Jan 2020
The receptionist has no way of communicating with the women at this facility. She should not be working at the front desk. Cape Town Station Family Planning Clinic has some hardworking staff but this person has been working there for year and the Department of health has heard of so many complaints but she is still there.
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