PATHETIC CUSTOMER CARE!

Tried from 5 January to secure a large family home with Cape Villa Rentals, and up to today have never heard back about winter rates to go to Shelley Point for a break. I would be very concerned as an owner to have my property be listed with her - empty promises, never returning queries is not acceptable. We are now in May and I still have had no feedback from her. As far as I can I will definitely advise holiday goers to stay away - the service is just pathetic. A pity so many holiday homes on rent will never be let out due to the poor customer service!