Capetown Wear
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Capetown Wear has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Capetown Wear across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I placed two orders with Capetown Wear on 5 March 2026 via their website (https://capetown-wear.com) and paid by credit card. It has now been 11 days and I still have not received the goods. I have been repeatedly told that there are delays because the couriers are busy, which I find very hard to accept after this amount of time. To be fair, order numbers and tracking numbers were issued, but despite this the goods have still not arrived and there has been no clear explanation for the delay. What is also extremely concerning is that: There is no phone number listed anywhere on their website Emails are either not responded to or responses are very limited There is no reliable way to contact anyone directly This lack of communication and accountability is very frustrating for a paying customer. At this stage I strongly caution other consumers to think very carefully before purchasing from this website until they can demonstrate reliable delivery and proper customer support. Capetown Wear is welcome to resolve this matter by ensuring the orders are delivered immediately or by issuing a full refund, otherwise I will be pursuing the matter with my bank regarding the credit card transactions.
1 reviews | Active since Jan 2020
I placed two orders with Capetown Wear on 5 March 2026 via their website (https://capetown-wear.com) and paid by credit card. It has now been 11 days and I still have not received the goods. I have been repeatedly told that there are delays because the couriers are busy, which I find very hard to accept after this amount of time. To be fair, order numbers and tracking numbers were issued, but despite this the goods have still not arrived and there has been no clear explanation for the delay. What is also extremely concerning is that: There is no phone number listed anywhere on their website Emails are either not responded to or responses are very limited There is no reliable way to contact anyone directly This lack of communication and accountability is very frustrating for a paying customer. At this stage I strongly caution other consumers to think very carefully before purchasing from this website until they can demonstrate reliable delivery and proper customer support. Capetown Wear is welcome to resolve this matter by ensuring the orders are delivered immediately or by issuing a full refund, otherwise I will be pursuing the matter with my bank regarding the credit card transactions.
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