Capital Legacy
1 reviews | Active since Member
Will cancelation
I had a very bad experience with Capital Legacy. I took out a will with them. I emailed the consultant that I would like to cancel it that I no longer need it guess what! My account got debited again this month after requesting cancelation. I called again this morning to have it canceled. What does it really take to get a will cancelled honestly?
<div>Hi Sha,<br><br>Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.<br><br>A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.<br><br>Luturcia van Wyk<br>Customer Experience Consultant </div>
Best regards,
<div>Hi Sha,<br><br>Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.<br><br>A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.<br><br>Luturcia van Wyk<br>Customer Experience Consultant </div>
Best regards,