1 reviews | Active since Member
Car Rental Africa ( Ltd) Pty is unprofessional ; I have had the worst experience ever ,where I enquired and subsequently hired a car which was not delivered. I paid their deposit and also the fees for the car hire for the several days I would require it and on the day I landed at the airport they were no where to be found witin the rental area. When I called them I was serviced by their agent/director who sent me threats and refused to conduct an immediate payment citing a misconduct on my end. I asked what was the misconduct and what their policy was and why I was I being penalized for a cancellation which was conducted by Car Africa Hire on my day of arrival after they had confirmed my car reservation. I was inconvenienced and also threatened for requesting for my refund and a reasonable explanation as to why the cancellation was done ? I have referred to the Ombudsman this issue and will be further escalating the matter. Please be careful with this company its dubious!
Best regards,
Best regards,
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