CR
Car Rental Africa
Claimed Business
CR
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRN
Refilwe N
1 reviews | Active since Jan 2020
7 May 2024, 20:26
*****ulent declaration
Car Rental Africa is a *****ster! How is it that a company I have never worked for has salaries declared in my name at the department of labour? I need answers! Can’t locate them nor can I get a letter confirming that I’ve never worked for this company. Someone needs to contact me and explain! I demand a letter from them stating that indeed I’ve never worked for the company to sort my stuff out.
Helpful (0)
|Replies (0)RN
Refilwe N
1 reviews | Active since Jan 2020
7 May 2024, 20:26
*****ulent declaration
Car Rental Africa is a *****ster! How is it that a company I have never worked for has salaries declared in my name at the department of labour? I need answers! Can’t locate them nor can I get a letter confirming that I’ve never worked for this company. Someone needs to contact me and explain! I demand a letter from them stating that indeed I’ve never worked for the company to sort my stuff out.
0
Replies (0)zM
ziyanda M
1 reviews | Active since Jan 2020
4 Oct 2023, 11:23
Worst Experience
I have had the worst experience with this company. I hired a car end of May and I have been waiting for my refund since April until now I have not received anything. I have sent numerous emails to them, they rep**** and said its being processed and that was 2 month ago. I sent 2 emails recently, they are now not responding at all. I do not know what to do anymore. I hope someone from the company reads.
Helpful (0)
|Replies (0)zM
ziyanda M
1 reviews | Active since Jan 2020
4 Oct 2023, 11:23
Worst Experience
I have had the worst experience with this company. I hired a car end of May and I have been waiting for my refund since April until now I have not received anything. I have sent numerous emails to them, they rep**** and said its being processed and that was 2 month ago. I sent 2 emails recently, they are now not responding at all. I do not know what to do anymore. I hope someone from the company reads.
0
Replies (0)VG
Vuyelwa G
1 reviews | Active since Jan 2020
26 Apr 2022, 13:07
Car Rental Africa ( Pty) Ltd - Unprofessional Team
Car Rental Africa ( Ltd) Pty is unprofessional ; I have had the worst experience ever ,where I enquired and subsequently hired a car which was not delivered. I paid their deposit and also the fees for the car hire for the several days I would require it and on the day I landed at the airport they were no where to be found witin the rental area. When I called them I was serviced by their agent/director who sent me threats and refused to conduct an immediate payment citing a misconduct on my end. I asked what was the misconduct and what their policy was and why I was I being penalized for a cancellation which was conducted by Car Africa Hire on my day of arrival after they had confirmed my car reservation. I was inconvenienced and also threatened for requesting for my refund and a reasonable explanation as to why the cancellation was done ? I have referred to the Ombudsman this issue and will be further escalating the matter. Please be careful with this company its dubious!
Helpful (0)
|Replies (0)VG
Vuyelwa G
1 reviews | Active since Jan 2020
26 Apr 2022, 13:07
Car Rental Africa ( Pty) Ltd - Unprofessional Team
Car Rental Africa ( Ltd) Pty is unprofessional ; I have had the worst experience ever ,where I enquired and subsequently hired a car which was not delivered. I paid their deposit and also the fees for the car hire for the several days I would require it and on the day I landed at the airport they were no where to be found witin the rental area. When I called them I was serviced by their agent/director who sent me threats and refused to conduct an immediate payment citing a misconduct on my end. I asked what was the misconduct and what their policy was and why I was I being penalized for a cancellation which was conducted by Car Africa Hire on my day of arrival after they had confirmed my car reservation. I was inconvenienced and also threatened for requesting for my refund and a reasonable explanation as to why the cancellation was done ? I have referred to the Ombudsman this issue and will be further escalating the matter. Please be careful with this company its dubious!
0
Replies (0)LB
Lulama B
1 reviews | Active since Jan 2020
22 Oct 2021, 04:42
Car Rental Africa
<div>I paid this Agent R400 to rent a vehicle with unlimited km on my behalf from their panel. The booking was confirmed 3 weeks in advance with the Agent. Upon calling the rental company directly to email me proof of my booking, the booking reflected a different price with 300km and when I confronted the Agent I was told everything will be in order when I fetch the vehicle from the airport. The day came, when I arrived at the airport, the information was still incorrect. Apparently, there are a lot of people who have fall victim to this scam. I ended up booking a car directly from Thrifty and they refused to give me the R400 I paid them.</div>
Helpful (0)
|Replies (0)LB
Lulama B
1 reviews | Active since Jan 2020
22 Oct 2021, 04:42
Car Rental Africa
<div>I paid this Agent R400 to rent a vehicle with unlimited km on my behalf from their panel. The booking was confirmed 3 weeks in advance with the Agent. Upon calling the rental company directly to email me proof of my booking, the booking reflected a different price with 300km and when I confronted the Agent I was told everything will be in order when I fetch the vehicle from the airport. The day came, when I arrived at the airport, the information was still incorrect. Apparently, there are a lot of people who have fall victim to this scam. I ended up booking a car directly from Thrifty and they refused to give me the R400 I paid them.</div>
0
Replies (0)