Start repairing the car

My car has been with Car Service City Sandton for four weeks. My warranty claim was approved for the vehicle to be repaired; however, to date no work appears to have been done on the car. I have been informed that the delay is due to a part that is still outstanding. After seeing some of the reviews regarding the service, I must say that I am becoming increasingly disappointed with the service providers involved in assisting with my vehicle. This entire experience has been very frustrating and has even made me question whether purchasing the car was the right decision, considering that I am still making payments while the vehicle remains unrepaired.