1 reviews | Active since Member
I bought spraytan solution on their website on the 28th of January before 08:00 the morning.Order #3942. after the purchase the website said i will get a confirmation email, by 16:00 i still have not received the confirmation and proceeded to send an email to request clarity. No resonse was received. I resent the email the 29th. again no response. Sent an email to the warehouse after which they responded they dont have stock and that they can either refund or I should wait for stock to be finished manufacted. I rep**** with my banking also on the 29th and asked for my refund and how long it will take. Again, no response. Resent the email on the 02nd again. And again requested feedback on the 3rd of Feb. Roscoe said the refund was made to the card on the 30th and if i want they will send the POP. I responded and said i want it on the 7th. Again no response. resent it the 10th, obviously no response. phoned them the 11th. To date no confirmation or POP was received. No refund has been made and no confirmation can be given for this refund. This is ***** and will be reported as such. Will advise anyone not to buy from them.