1 reviews | Active since Member
<div>I took my vehicle in to get an estimate for repairs to the aircon on my Ford Figo, which was not working. Upon arrival I was asked to complete a form with my details and the details of my vehicle and "sign and date" at the bottom. A few hours I get a call to say that the repairs will cost in excess of R16000. I told the guy I will rather drive with my windows open than pay that much for aircon repairs. I go and collect my vehicle and told that I need to pay R750 for "diagnostics". Now the CPA of 2008 determines that you cannot charge for a quote, estimate or diagnostics UNLESS AGREED TO. So I get shown the form that I signed earlier in the day, and in the smallest print possible, there is a clause that I agree to pay R750 for diagnostics. To emphasis: I am more annoyed with myself for not reading the fine print, but is there not an obligation on the part of the service provider to draw my attention to he clause before I sign the document?</div>