Worste experience with car service

<p>Never take your car to CarPro in Cresta (on Beyers Naude Drive).</p> <p> </p> <p>The service quality is beyond poor and the manager is the rude and speaks to you as if you are an idiot.</p> <p> </p> <p>I took my car there for a major service and since then the following has happened:</p> <p>1. The one lock nut on my car's wheel was gone. I phoned the manager who said it was missing and the job card indicated it (which I do not believe as I am a pain when it comes to this and always check my wheels whenever it goes in for a change/service) but I left it there as it was a minor thing.</p> <p>2. As part of the service you have an oil change out. After I got the car back I checked my oil guage to find that the oil level was just above minimum. Who services a car an only tops it up to above min. Rather be upfront if not part of the cost of the service and give me a price to fill it up. If I did not check it I would have taken a long journey with the car with almost no oil.</p> <p>3. A week after the service my engine management light came on (in the car's history I have never had a single problem with the engine or any major component). I took it back to be told that it was the variable valve timing that was wrong and that they would reset it that should fix it. They did this and it did not work. The manager then said it could be the software which they can run in the morning and then let me know. I then left it there the evening asking the manager what it would cost to run this. He said just wait till the software was run and he will then call me first thing in the morning to let me know what it would be. After not hearing anything I called him at about 2.30 in the afternoon. He then said that they will run the software and call me at 3. At 3.30 I got a call saying they have set the timing etc and I can come collect the car and then said it would cost R1250. When arriving at the service centre we then entered into an argument on why he did the work without my permission of the cost. He replied that he could not give a price before fixing it and I needed to pay (which I refused). He then said that next time I must take my car to f#ing BMW and see what they charge me.</p> <p>4. A week later the same problem on the engine came back showing that he did not fix what was wrong with the car.</p> <p> </p> <p>I then spoke to my father and brother in law who also seriviced their cars there once with the same response. NEVER EVER GO THERE!!!!</p> <p> </p> <p> </p>