CR
Cars R Us
Claimed Business
CR
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
May '25 - Apr '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Cars R Us
Cars R Us has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Cars R Us across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTP
Thashiel P
1 reviews | Active since Jan 2020
11 Dec 2025, 16:50
Car
I bought a white polo tsi 1.0 from them. They told me clutch was going when it goes must come back. Clutch went. They took the car and put a second hand clutch I went half with the labour when I was told car was covered under warranty. Very unprofessional people and definitely will never recommend them to anyone. They broke my gearbox mounting and kept quiet about it . Mechanic doesn't know his job. I won't recommend this company. Car had so much dent and dings they said gonna sort it out. I'm waiting until now. Car was in accident
Helpful (0)
|Replies (0)TP
Thashiel P
1 reviews | Active since Jan 2020
11 Dec 2025, 16:50
Car
I bought a white polo tsi 1.0 from them. They told me clutch was going when it goes must come back. Clutch went. They took the car and put a second hand clutch I went half with the labour when I was told car was covered under warranty. Very unprofessional people and definitely will never recommend them to anyone. They broke my gearbox mounting and kept quiet about it . Mechanic doesn't know his job. I won't recommend this company. Car had so much dent and dings they said gonna sort it out. I'm waiting until now. Car was in accident
0
Replies (0)MP
Melany P
1 reviews | Active since Jan 2020
21 Nov 2025, 17:17
Professional, efficient service
I had an amazing experience with this dealership from start to finish. The staff were friendly, professional, and genuinely committed to helping me find the right car. They kept me updated throughout the process, answered all my questions, and made everything feel effortless. The service was quick, honest, and dependable. I’m extremely happy with my purchase and will definitely recommend them to anyone looking for great customer service and a smooth buying experience!
Helpful (0)
|Replies (0)MP
Melany P
1 reviews | Active since Jan 2020
21 Nov 2025, 17:17
Professional, efficient service
I had an amazing experience with this dealership from start to finish. The staff were friendly, professional, and genuinely committed to helping me find the right car. They kept me updated throughout the process, answered all my questions, and made everything feel effortless. The service was quick, honest, and dependable. I’m extremely happy with my purchase and will definitely recommend them to anyone looking for great customer service and a smooth buying experience!
0
Replies (0)AP
Ashveer P
1 reviews | Active since Jan 2020
29 Sept 2025, 10:29
Car r us must close down
Hi. These ppl sold me a s**** car, told everything was gonna be repaired but they blocked me. Don't ever buy from these assholes. I hope the guy josh gets a terrible hiding from a customer. Selling people defective cars without even them knowing. They cars are written off vehicles redone. They use sika to stick every broken part in a car. They company must shut down
Helpful (0)
|Replies (0)AP
Ashveer P
1 reviews | Active since Jan 2020
29 Sept 2025, 10:29
Car r us must close down
Hi. These ppl sold me a s**** car, told everything was gonna be repaired but they blocked me. Don't ever buy from these assholes. I hope the guy josh gets a terrible hiding from a customer. Selling people defective cars without even them knowing. They cars are written off vehicles redone. They use sika to stick every broken part in a car. They company must shut down
0
Replies (0)SM
Sbusisiwe M
1 reviews | Active since Jan 2020
11 Nov 2024, 11:17
Whatever you do. Don’t buy a car from Cars R Us!
I experienced the worst 1st car experience with these people. My sales guy was Sbongseni Ngcobo, short light skinned guy. He was very quick and efficient initially. But after I started experiencing issues with the car, guy was always too busy and always promised to get back to me. Only 1 issues was disclosed to me. But I’m less than 4 months I went through so much with the car. So nje overall, I would never recommend the place to anyone.
Helpful (0)
|Replies (0)SM
Sbusisiwe M
1 reviews | Active since Jan 2020
11 Nov 2024, 11:17
Whatever you do. Don’t buy a car from Cars R Us!
I experienced the worst 1st car experience with these people. My sales guy was Sbongseni Ngcobo, short light skinned guy. He was very quick and efficient initially. But after I started experiencing issues with the car, guy was always too busy and always promised to get back to me. Only 1 issues was disclosed to me. But I’m less than 4 months I went through so much with the car. So nje overall, I would never recommend the place to anyone.
0
Replies (0)N
Njabulo
1 reviews | Active since Jan 2020
6 Jun 2024, 14:08
Bad Service!
They sold me an accident damaged car. I realized this when i took the car for a service at VW. The damage was worth R72,000. I really wish i checked the car 100% before i bought it. They knew it was accident damaged buy they still sold it to me. Now i'm stuck with a car that was involved in an accident before which is not right.
Helpful (0)
|Replies (0)N
Njabulo
1 reviews | Active since Jan 2020
6 Jun 2024, 14:08
Bad Service!
They sold me an accident damaged car. I realized this when i took the car for a service at VW. The damage was worth R72,000. I really wish i checked the car 100% before i bought it. They knew it was accident damaged buy they still sold it to me. Now i'm stuck with a car that was involved in an accident before which is not right.
0
Replies (0)N
Njabulo
1 reviews | Active since Jan 2020
6 Jun 2024, 09:20
Be Careful!!!!
People please please stay away from this dealership. They sell accident damaged cars. I bought a VW Vivo and discovered that it was accident damaged. When i told them, they took it back as a trade-in and sold me another car which was also accident damaged. They assured me that this car was fine only to find out that it too was accident damaged. When i took it in to VW for a service, they told me that the repair damage on the car was about 72k. Please make sure you check the car and inspect it 100% before you buy it from them. I hate this dealership and will never recommend anyone to purchase any cars from them because they are a bunch of ****mers. STAY AWAY people!!!!
Helpful (0)
|Replies (0)N
Njabulo
1 reviews | Active since Jan 2020
6 Jun 2024, 09:20
Be Careful!!!!
People please please stay away from this dealership. They sell accident damaged cars. I bought a VW Vivo and discovered that it was accident damaged. When i told them, they took it back as a trade-in and sold me another car which was also accident damaged. They assured me that this car was fine only to find out that it too was accident damaged. When i took it in to VW for a service, they told me that the repair damage on the car was about 72k. Please make sure you check the car and inspect it 100% before you buy it from them. I hate this dealership and will never recommend anyone to purchase any cars from them because they are a bunch of ****mers. STAY AWAY people!!!!
0
Replies (0)JM
Judy M
1 reviews | Active since Jan 2020
21 Mar 2024, 14:56
Five Star Service
Just a HUUUGE shout out to the amazing staff at Cars R Us. They went out of their way to help me find the perfect vehicle. Their staff delivered the vehicle to me when I could not get out of work and are so incredibly pleasant to deal with.
Helpful (0)
|Replies (0)JM
Judy M
1 reviews | Active since Jan 2020
21 Mar 2024, 14:56
Five Star Service
Just a HUUUGE shout out to the amazing staff at Cars R Us. They went out of their way to help me find the perfect vehicle. Their staff delivered the vehicle to me when I could not get out of work and are so incredibly pleasant to deal with.
0
Replies (0)ZS
Zama S
1 reviews | Active since Jan 2020
13 Mar 2024, 13:11
Cars R us (Hyundai i20)
These people are ****mers my sister bought a car to them on the first month the car was moving smooth but on the second month it was broken and they refuse to fix the car as we speak the car is with them they want to charge my sister for a storage. According to our research there are many red flags about this car, service history, Kilometres and many other things that does not make sense . Do your self a favour stay away of this garage they are ****mers ! Dont even listen to their sales Man (Ndumiso) and tha small white boy (Luke) even their service is very poor !
Helpful (0)
|Replies (0)ZS
Zama S
1 reviews | Active since Jan 2020
13 Mar 2024, 13:11
Cars R us (Hyundai i20)
These people are ****mers my sister bought a car to them on the first month the car was moving smooth but on the second month it was broken and they refuse to fix the car as we speak the car is with them they want to charge my sister for a storage. According to our research there are many red flags about this car, service history, Kilometres and many other things that does not make sense . Do your self a favour stay away of this garage they are ****mers ! Dont even listen to their sales Man (Ndumiso) and tha small white boy (Luke) even their service is very poor !
0
Replies (0)