1 reviews | Active since Member
My Predicament Good Day Hagar Somehow I deleted your first mail. I’m not sure where you got the info from stating that you require a Doctor’s Note in Portugal. I returned the car because I was unable to safely drive through traffic as I can from a country that are “Right Hand” drive, and I am 68 years of age. We met up with a Traveling Group that we travelled with. So out of the fourteen days hire I had the car for Two days and travelled around 35 Km (From the Airport to our Hotel) so I would appreciate it if you could readdress my request for a rebate for the remaining days There Response Not Refunding you as out T&C indicate our position My Review Noted will relay this non accommodative stance on social media to warn traveller’s not to be caught up in my dilemma. So the secret is no to deal with TAP utility providers and in particular with CarTrawler with reference to my predicament. The massage is third party utility providers looks at driving volumes and not customer support. If you were just a bit more sensitive with my problem you could have at least considered a 50% refund but your business is definitely not to please or be accommodative