Cartreck
Unclaimed Business
|3.3|12 Reviews (last 12 months)|This business does not respond to reviews
Cartreck
Unclaimed Business
|3.3
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Cartreck receives a sharply divided response from its customers. Positive feedback consistently highlights friendly, professional call centre agents and informative interactions, with customers naming specific consultants who delivered helpful service. However, a recurring theme among dissatisfied customers centres on billing disputes, unauthorised debit orders, and unresolved cancellation arrangements. Customers also frequently mention scheduling failures, missed installation appointments, and difficulty getting clear answers when transferred between agents. The contrast between strong sales and call centre engagement and weak post-installation support shapes overall sentiment.
Performance(last 12 months):
Trustindex Rating
3.6TrustIndex
3.6
Review Distribution
3.3|12 Reviews
Jul '25 - Jun '26
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCW
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Abel S
1 reviews | Active since Jan 2020
3 Feb 2026, 20:37
Unauthorized debit order
Siba05086 my device was installed in June 2025 first instalment was in July of 289 then after five months cartrack came back and said they made a mistake by not deducting 79 for a device they installed now I owe them 427 why
Helpful (0)
|Replies (0)AS
Abel S
1 reviews | Active since Jan 2020
3 Feb 2026, 20:37
Unauthorized debit order
Siba05086 my device was installed in June 2025 first instalment was in July of 289 then after five months cartrack came back and said they made a mistake by not deducting 79 for a device they installed now I owe them 427 why
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Dylan W
1 reviews | Active since Jan 2020
25 Nov 2025, 06:42
Cartrack *****s money
If there was a way i would rate them 0 stars, since i canceled my contrack with them and made payment arrangements, they still take loads of money without my knowalege and when you phone them to hear whats wrong they dont have answers for you, they just transfer you to the next agent until you hang up or run out of airtime. And when ypu ask them what happend to the arrangement we agreed on they say system error. They also refuse to send the recodings of convirsations you had with them. Up until today they have taken over R 4 257.24 Without any arrangements
Helpful (0)
|Replies (0)DW
Dylan W
1 reviews | Active since Jan 2020
25 Nov 2025, 06:42
Cartrack *****s money
If there was a way i would rate them 0 stars, since i canceled my contrack with them and made payment arrangements, they still take loads of money without my knowalege and when you phone them to hear whats wrong they dont have answers for you, they just transfer you to the next agent until you hang up or run out of airtime. And when ypu ask them what happend to the arrangement we agreed on they say system error. They also refuse to send the recodings of convirsations you had with them. Up until today they have taken over R 4 257.24 Without any arrangements
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Cebi
1 reviews | Active since Jan 2020
13 Nov 2025, 14:27
My son whom I referred to this company, had 2 trackers in his car
My son whom I referred to this company, had 2 trackers in his car. It was ****** and there was no feedback on where were the trackers found. I regret referring him to this company. I am also changing it for a better one
Helpful (0)
|Replies (0)C
Cebi
1 reviews | Active since Jan 2020
13 Nov 2025, 14:27
My son whom I referred to this company, had 2 trackers in his car
My son whom I referred to this company, had 2 trackers in his car. It was ****** and there was no feedback on where were the trackers found. I regret referring him to this company. I am also changing it for a better one
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Replies (0)