Bad service rubbish quality product

In my business capacity I spent a few hundred thousand Rand to purchase 3 industrial dishwashing machines. From day one I had problems with one of the machines. Catermarket's after sales service does not exist if you call them out because of a machine not working it takes 4-5 days for them to respond, then the bill follows, when you query this ( machines still under guarantee) they look for excuses that that part does not fall within the guarantee. Then you have to pay if you don't and another machine breaks down they refuse to send a technician. The bottom line is DO NOT USE THEM they are not professional at all.