Terrible Flight Attendants

Out of every time I’ve ever flown with Cathay Pacific, I’ve had from a mediocre to “okay” experience. My worst one by far, was my most recent flight from Japan to South Africa (Flight CX549 + CX749, 22 July 2024)! The flight attendants were rude and unhelpful. The entire flight in both instances I had to take the food tray back by myself as they walked past helping every other person. I asked for milk and sugar for my coffee and the attendant said she would return, she never did. I switched on the light to call for service and nothing. I went all the way to the back to ask for assistance and when I got there, they were chilling and gossiping.

Honestly, I’ve always overlooked the service of the flight attendants but the more I fly with Cathay, the more I notice how mean and unhelpful they are in the economy section.

Unfortunately, I can’t afford other airlines for my flight route so I’m stuck with such treatment. The plane is comfortable and the food is amazing but the flight attendants! Wow!

I’m not coming from a place of entitlement, but, if you pay R18k + for a service, should you not be getting your money’s worth? Or a bit of kindness at the very least??? Anyway, as I was leaving the plane, I thanked them and smiled as I left but was met with a cold glare and no response.

They really need to consider training their employees. We’re all tired and going through stuff in life, least you can do on the job is be kind and do what you’re paid for.