Worst airline experience

I am writing this with a very heavy heart, and it has taken me 3 days to decide whether to send it or just let it be, but I have decided to inform you of me and my husband's experience on four Cathay flights over a period of 2 weeks. Our first flight was from OR International Airport in South Africa to Hong Kong, 27 December 2025 This is a 12-hour flight, we got on the plane, lunch was served and the cabin crew disappeared leaving us alone not once coming around asking whether we would like something to drink, they only appeared once the next meal was due and then they were rushing around getting ready for landing in Hong Kong. The bathroom was filthy within the first 2 hours, wet floor, toilet paper on floor and stinking. Our second flight from Hong Kong to ****et was a 3hr 40min flight. Same here got on the plane, got food and they disappeared until it was time to land Coming back on 9 January 2026 ****et to Hong Kong exactly the same as the flight to ****et Flight from Hong Kong to South Africa was THE WORST flight I have ever been on in my life!!! We almost dehydrated, I rang the call bell around 03:00 am asking if we can at least get some coffee, the passenger in front of me wanted to give you the worst rating on the onboard screen, but his wife stopped him not to cause any issues, but I think issues must be made. We may have flown Economy, but we still paid A LOT of money for our flights, and we supported Cathay in all 4 of our flights and this flying experience was worse than public transport in an overcrowded bus with no one giving a damn about your wellbeing.

I am sorry to say this but never ever in my life will we ever fly Cathay again or even recommend Cathay to anyone we will stop them from booking your airline services

We just felt that we should give our feedback, we did not fly for free, the passengers deserved better