Uncalled for, rude behaviour by manager

This message serves to raise a COMPLAINT at the horrific scene we witnessed on Saturday whilst attending my friend's 40th Birthday celebration. And this is Not an understatement

I believe the person is the manager of subject establishment, however her mannerisms leaves much to be desired to rudely storm into the function venue and interrupt an important speech in such a frantic manner - Uncalled for

As a person within the service industry with hospitality and art background the female manager's actions is totally unacceptable to say the least (!) It is most certainly Not of CUSTOMER SERVICE standards - I suggest a few training sessions is arranged asap in order to salvage the reputation of the Cattle Baron Tyger Waterfront brand as word of mouth goes a long way

I, for one, along with my family will Never frequent the restaurant again simply due to bad and utterly rude uncalled for behaviour by the female manager It is a pity as the waiters service was impeccable and the food exceptionally good

I await your soonest feedback on how this matter is being addressed