CM
Cayley Mountain Resort
Unclaimed Business
CM
Cayley Mountain Resort
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Cayley Mountain Resort
Cayley Mountain Resort has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Cayley Mountain Resort across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencejM
jabulani M
1 reviews | Active since Jan 2020
11 Dec 2025, 13:55
Complaint Regarding Cancellation Fee – Contradiction with Sections 17(5), 14, and 48 of the Consumer Protection Act
On 07 December 2025, my family and I had a confirmed booking to travel from Bloemfontein to Cayley Mountain Resort in the Drakensberg. Unfortunately, while en route, we received urgent notification that my brother‑in‑law had been hospitalized. As he is the primary caregiver for his mother, we were compelled to divert our journey to Vredefort and subsequently to Parys Hospital. We informed the Resort of our situation, but they insisted, citing the Consumer Protection Act, that they would neither refund nor reschedule our booking. After analyzing the Consumer Protection Act, I have found that their position is in contradiction with Sections 17(5), 14, and 48 of the Act.
Helpful (0)
|Replies (0)jM
jabulani M
1 reviews | Active since Jan 2020
11 Dec 2025, 13:55
Complaint Regarding Cancellation Fee – Contradiction with Sections 17(5), 14, and 48 of the Consumer Protection Act
On 07 December 2025, my family and I had a confirmed booking to travel from Bloemfontein to Cayley Mountain Resort in the Drakensberg. Unfortunately, while en route, we received urgent notification that my brother‑in‑law had been hospitalized. As he is the primary caregiver for his mother, we were compelled to divert our journey to Vredefort and subsequently to Parys Hospital. We informed the Resort of our situation, but they insisted, citing the Consumer Protection Act, that they would neither refund nor reschedule our booking. After analyzing the Consumer Protection Act, I have found that their position is in contradiction with Sections 17(5), 14, and 48 of the Act.
0
Replies (0)SM
Sizwe M
1 reviews | Active since Jan 2020
30 Sept 2025, 18:06
Absolutely Incredible!!!!!!
We recently spent an unforgettable holiday at *Cayley Mountain Resort* and it truly exceeded all our expectations! From the moment we were greeted with warmth at reception, we knew we were in for a treat. The room we stayed in was absolutely wonderful – comfortable, beautifully appointed, and with breathtaking views that added to the bliss. But what truly makes Cayley Mountain Resort stand out is the abundance of activities for both adults and kids.There's something for everyone, Whether you're looking to unwind, adventure, or simply soak in the stunning surroundings, this place ensures you won't get bored. Honestly, it felt like a dream getaway and we're already planning our next trip back! We highly recommend Cayley Mountain Resort and it's absolutely worth adding to your bucket list for a long, rejuvenating stay amidst beauty. If you're looking for a mix of relaxation, adventure, and memories with family or friends, Cayley Mountain Resort ticks all the boxes
Helpful (0)
|Replies (0)SM
Sizwe M
1 reviews | Active since Jan 2020
30 Sept 2025, 18:06
Absolutely Incredible!!!!!!
We recently spent an unforgettable holiday at *Cayley Mountain Resort* and it truly exceeded all our expectations! From the moment we were greeted with warmth at reception, we knew we were in for a treat. The room we stayed in was absolutely wonderful – comfortable, beautifully appointed, and with breathtaking views that added to the bliss. But what truly makes Cayley Mountain Resort stand out is the abundance of activities for both adults and kids.There's something for everyone, Whether you're looking to unwind, adventure, or simply soak in the stunning surroundings, this place ensures you won't get bored. Honestly, it felt like a dream getaway and we're already planning our next trip back! We highly recommend Cayley Mountain Resort and it's absolutely worth adding to your bucket list for a long, rejuvenating stay amidst beauty. If you're looking for a mix of relaxation, adventure, and memories with family or friends, Cayley Mountain Resort ticks all the boxes
0
Replies (0)