Order 12477444365 & 12532626169

I bought Conan Exiles twice more than a week ago and logged several tickets and NOTHING has been resolved yet! Can this please please please just be resolved! The CD keys provided by CDkeys.com doesnt work, steam says it requires the base game to be loaded first but those CDkeys should be for the base game. CAN I PLEASE HAVE SOME FEEDBACK REGARDING THIS!