Provident fund claims

Worst experience anyone can have when claiming your fund, they don't assist , answer calls, give any feedback unless you contact them, you hold for so so so long , when you do get through each consultant tells you a different story about tye status of your claim, I have been waiting for 14 weeks and it's still not sorted after I was told it would be done by the 18 Oct and finalized, mibco take 4 weeks with no hassle this company is the worst ever