CF
Cedar Family Med
Unclaimed Business
CF
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nozipho K
1 reviews | Active since Jan 2020
17 Aug 2017, 06:22
No service and no respect for patients
I booked an appointment in advance to see Dr L Steenkamp at Cedar Family Med (located at Cedar Tree Office park - right opposite Fourways Life hospital) on the 16th of August 2017 at 14:15pm. When I got there, Steenkamp was at another location and I was questioned by a receptionist named Lynn if I had really booked the appointment at all because the doctor divides her time between the Fourways practice and another Bryanston practice. I was then told to go to the Bryanston practice. I refused to go to Bryanston and told Lynn and Dr Woodstcok (Dr Steenkamp's colleague at the Fourways practice) who had joined the conversation, that I cannot be taken from pillar to post at the sacrifice of my time from work. I was bluntly told by Dr Woodstock: "Its not our fault". I immediately got up to leave because I could not bear having another minute of my time wasted by arguments . As I left Dr Woodstock rudely said "well bye". I was greatly upset by this. I pay a lot of money for medical aid only to be treated like trash by medical practitioners and their staff. Cedar Family Med gets a zero rating from me and I will never set foot there again and I encourage anyone who was thinking of going there to stay away.
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Nozipho K
1 reviews | Active since Jan 2020
17 Aug 2017, 06:22
No service and no respect for patients
I booked an appointment in advance to see Dr L Steenkamp at Cedar Family Med (located at Cedar Tree Office park - right opposite Fourways Life hospital) on the 16th of August 2017 at 14:15pm. When I got there, Steenkamp was at another location and I was questioned by a receptionist named Lynn if I had really booked the appointment at all because the doctor divides her time between the Fourways practice and another Bryanston practice. I was then told to go to the Bryanston practice. I refused to go to Bryanston and told Lynn and Dr Woodstcok (Dr Steenkamp's colleague at the Fourways practice) who had joined the conversation, that I cannot be taken from pillar to post at the sacrifice of my time from work. I was bluntly told by Dr Woodstock: "Its not our fault". I immediately got up to leave because I could not bear having another minute of my time wasted by arguments . As I left Dr Woodstock rudely said "well bye". I was greatly upset by this. I pay a lot of money for medical aid only to be treated like trash by medical practitioners and their staff. Cedar Family Med gets a zero rating from me and I will never set foot there again and I encourage anyone who was thinking of going there to stay away.
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