BEWARE: V CELL CLINIX FAERIE GLEN ARE ********S

Faerie Glen, Pretoria East If I could give 0 stars, I would. I visited the shop for a new battery. There were two men there. The owner handled the business side, the other one tried to keep me occupied by talking nonsense about him feeling alone, because all his family is in Pakistan. The owner then told me he does not have a battery for my phone, but "his brother" from another shop will bring one and I must come back after an hour. They often spoke in their foreign language with one another and I was none the wiser... When I returned he was still waiting and I said I will wait there. The other man asked a lot of questions about my occupation and my husband's occupation. After waiting for half an hour, the other man slipped out and returned with a nattery which the owner immediately took out the package. I have requested a quote numerous times and were brushed off and side tracked. I asked again and the owner said "500". When he asked if I want a screen protector and back cover, I thought the cost can be too much... I paid with our credit card. The next day my husband asked me why I paid R5000 for my phone. Yes, your eyes are not deceiving you - R5000 was taken and stupidly I did not check it there. I went back and confronted them. I asked for a detailed invoice and he wrote it as follows: Screen protector R758 Back cover R500 Battery R1900 Generic power cable R350 His labor of putting in the battery: R1000 I laid a complaint at the Ombudsman for Consumer Services of being over charged, and they have taken it up with the owner, pending the outcome. PLEASE, DO NOT SUPPORT THEM. In hindsight I would have done a few things differently, as I have since discovered I am not their first victim. They swindeld thousands of rands AND JUSTIFIED IT. My cellphone is a second hand older Samsung Note 20. They actually said: "You are rich, you have an expensive phone." I was blessed with this phone when my hubby got an upgrade from his employer. Just goes to show you how I have been played.