Cell c bad service

Please dont ever use Cell C there staff especially at accounts and customer service they totally incompetant at doing their job properly. On the 3rd of July 24 made a cash deposit into Cell C banking account at Nedbank. The reference number was correct all details were correct. Proof of payment was sent through to their email address given by Cell C. Today my husband services were SUSPENDED even although payment has been made and proof of payment sent as well. The lady dealing with my husband account is so RUDE AND TOTALLY USELESS. WE ARE AT OUR WITS END with Cell C. We await FURTHER FEEDBACK ASAP. Otherwise taking this matter to Clientele Legal and your Ombudsman and I will go on all social media and anyone else who will listen. So frustrated with useless Provider dont ever use them they Useless, Rude and have no customer care either. This refers to reference number 336953775