CB
Cellu- Beauty Spas
Unclaimed Business
CB
Cellu- Beauty Spas
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
GS
Gabisile S
1 reviews | Active since Jan 2020
20 Sept 2022, 14:46
Giving customers bes...
Giving customers best treatment they deserve and make sure that the customer are at a good peaceful place to rest and easy their minds and soul
Helpful (0)
|Replies (0)GS
Gabisile S
1 reviews | Active since Jan 2020
20 Sept 2022, 14:46
Giving customers bes...
Giving customers best treatment they deserve and make sure that the customer are at a good peaceful place to rest and easy their minds and soul
0
Replies (0)TN
Talicia N
1 reviews | Active since Jan 2020
19 Jan 2016, 21:59
Totally misinformed
I was visiting Qwantani Resort this past weekend and decided to make use of the Cell-U beauty spa on site. I booked and paid for a treatment for myself and my husband. My husband decided he didn't want the 3 hour treatment that I had paid for and asked if he could change it for an hour treatment. I contacted the spa and explained the situation and was told that it was not a problem at all, there would be a credit of R600 due to me which they will refund to my account by that afternoon provided that I left my account details...which I did. I left to return to Johannesburg that afternoon. Today I have been contacted by Cell -U beauty spas regional office only you be told that their policy stipulates that the amount owed to me must be forfeited but they have made a concession by issuing a voucher to the value of R600 which can be redeemed at any of their spas. None of which by the way was explained to me or raised while I was physically at the spa. I was promised that the amounts owed owed to me would be returned to my account and now 24 hours later I am told a completely different story. Surely companies should not be allowed to misinform customers like this? Really annoyed at this
Helpful (0)
|Replies (0)TN
Talicia N
1 reviews | Active since Jan 2020
19 Jan 2016, 21:59
Totally misinformed
I was visiting Qwantani Resort this past weekend and decided to make use of the Cell-U beauty spa on site. I booked and paid for a treatment for myself and my husband. My husband decided he didn't want the 3 hour treatment that I had paid for and asked if he could change it for an hour treatment. I contacted the spa and explained the situation and was told that it was not a problem at all, there would be a credit of R600 due to me which they will refund to my account by that afternoon provided that I left my account details...which I did. I left to return to Johannesburg that afternoon. Today I have been contacted by Cell -U beauty spas regional office only you be told that their policy stipulates that the amount owed to me must be forfeited but they have made a concession by issuing a voucher to the value of R600 which can be redeemed at any of their spas. None of which by the way was explained to me or raised while I was physically at the spa. I was promised that the amounts owed owed to me would be returned to my account and now 24 hours later I am told a completely different story. Surely companies should not be allowed to misinform customers like this? Really annoyed at this
0
Replies (0)