TN
Talicia N
Active since Jan 2016
2
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0
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Reviews
2 reviews125 months ago
Money Taken and no product delivered
I purchased Garcinia Cambogia and the colon cleanser on line to help she'd a few kilos. The price on the website was in rands advertising what I thought was 5 bottles at R450. Once the order was placed more than R4500 was deducted from my credit card. I immediately called the number to advise that I had made a mistake with the order. I initially asked them to cancel the entire order which they were not prepared to do. They then offered me a 50% refund so that I could still try the product. It has been a month since the money was taken and I have still not received my 50% discount or my product as promised. Even the tracking number given to me cannot be traced. To everyone else who sees these ads and then gets tricked like I did, rather approach your local pharmacy than use any of these on line sites to purchase products. Still hoping that I can get my money back.
0 replies
125 months ago
Totally misinformed
I was visiting Qwantani Resort this past weekend and decided to make use of the Cell-U beauty spa on site. I booked and paid for a treatment for myself and my husband. My husband decided he didn't want the 3 hour treatment that I had paid for and asked if he could change it for an hour treatment. I contacted the spa and explained the situation and was told that it was not a problem at all, there would be a credit of R600 due to me which they will refund to my account by that afternoon provided that I left my account details...which I did. I left to return to Johannesburg that afternoon. Today I have been contacted by Cell -U beauty spas regional office only you be told that their policy stipulates that the amount owed to me must be forfeited but they have made a concession by issuing a voucher to the value of R600 which can be redeemed at any of their spas. None of which by the way was explained to me or raised while I was physically at the spa. I was promised that the amounts owed owed to me would be returned to my account and now 24 hours later I am told a completely different story. Surely companies should not be allowed to misinform customers like this? Really annoyed at this
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