Exercise caution when purchasing from companies that fail to honor their stated commitments.

Absolutely terrible 1st experience with this company, purchased an item on the 7th of May 2025, when noticing the item does not work to expectation, i immediately returned it the next day 8th of May 2025, less than 24 hours after purchase, where i was notified i would receive refund of the item and filled the necessary documents to achieve that. After a few weeks noticing no refund has been processed, my wife went to enquire, as i am currently out of town on work. It was noted the refund will still be processed, yet nothing has been received to this day! I then proceeded with an email to the company on the 21 June 2025 enquiring on the status of the refund, it was noted it will be processed! Guess what still nothing on 2nd of June! Exercise caution when purchasing from companies that fail to honor their stated commitments!!