VG
Vernon G
Active since Apr 2019
23
Reviews
0
Industries
Reviews
23 reviews2 months ago
Bitter disappointment
Bitter Disappointment: As a lifelong BMW enthusiast, it deeply saddens me to state that my recent experiences at this branch in Port Elizabeth has been a source of profound disappointment. I have always associated the BMW name with premium service, yet this location consistently falls short of that standard. To put it plainly: obtaining any level of professional service at this specific branch has proven nearly impossible. The Sales Failure Early last year, I sold my previous X5, mistakenly thinking I no longer required a vehicle. When I realized my error and decided to purchase another X5 later that year, I headed straight to BMW—expecting the premium experience the brand is known for. It was an utter waste of time. I was never given the "time of day" when inquiring about a pre-owned X5 M or X5 M50d. I was left with the distinct impression that because I did not "look the part," my business was not wanted. Consequently, I took my capital elsewhere, purchasing an X5 M50i in Johannesburg and bringing it down to Port Elizabeth myself. The Service Failure I recently gave the branch the benefit of the doubt, assuming my first experience was an isolated "bad day." I was wrong; lightning struck twice. • Lack of Professionalism: The first staff member I was directed to remained occupied with a personal phone call, making no effort to acknowledge me. • Broken Promises: A second staff member promised a callback for a service booking that never materialized. • Technical Incompetence: Most baffling was my interaction with the BMW Genius. I was told my vehicle lacked specific functions—even after I had located the settings myself and received confirmation from BMW Head Office. I even reached out to correct the staff on this point and was promised a follow-up to "sort it out." Predictably, I have been met with total radio silence. The Predicament I am now facing a ridiculous predicament: do I drive a ****m round-trip to another town just to receive basic service, or do I give up on the BMW brand entirely??
0 replies
4 months ago
Beyond shocked from such terrible bank!!
As a private wealth client you cannot get worse service from any other bank! It takes over a week for a payment to reflect on the credit card account, very clever from a bank, because when you try keep the balance in positive on the credit card you cannot! because it takes forever for the payment to reflect! Beyond shocked from such terrible bank!!
106 replies
4 months ago
Way for department of home affairs to make extra money on people!!
I app**** for a maxi passport, they charged me quadruple (R2400) because it is a second passport and my prior second passport hasn't expired yet. I received my passport promptly but only checking after a few days that it was only 48 pages just like my normal passport. I had to leave the country for work purposes. I have sent numerous emails asking if the new maxi passport is only 48 pages, with not 1 single response to an email! What a great way for the department of home affairs to make extra money on people!!!
0 replies
5 months ago
Poor customer service!!!
Beyond shocked on customer service, from this pathetic airline. Their flight from Port Elizabeth to Johannesburg was delayed on the 29/11. With the delay it caused me to miss my connecting flight to France! Alot of poor communication given when landing in Johannesburg. Then to find someone to assist me on my accommodation was another story! They gave me my hotel at City lodge but had to check out at 11am, flight to France is only 19:20. When I went to question on a meal voucher or lounge, was told not the airline problem to accommodate me for the day while waiting for my flight the evening! Airlink I expect compensation for this inconvenience!!!
0 replies
10 months ago
Exercise caution when purchasing from companies that fail to honor their stated commitments.
Absolutely terrible 1st experience with this company, purchased an item on the 7th of May 2025, when noticing the item does not work to expectation, i immediately returned it the next day 8th of May 2025, less than 24 hours after purchase, where i was notified i would receive refund of the item and filled the necessary documents to achieve that. After a few weeks noticing no refund has been processed, my wife went to enquire, as i am currently out of town on work. It was noted the refund will still be processed, yet nothing has been received to this day! I then proceeded with an email to the company on the 21 June 2025 enquiring on the status of the refund, it was noted it will be processed! Guess what still nothing on 2nd of June! Exercise caution when purchasing from companies that fail to honor their stated commitments!!
0 replies
10 months ago
Poor quality courses.
Content seems to be great, unfortunately seems extremely unprofessional, one chapter the lectures voice will be clear, next chapter its very poor and ****led and so it goes on through the modules, not impressed!
0 replies
11 months ago
Terrible service!!!
Terrible service, they will tell you to come back following day to pick up an item, then when you arrive to pick up the item, tell you no, you must go pick it up at another branch, which is other side of Port Elizabeth!! Simple service suggestion, if you cannot provide the client an item tell them!! Avoid wasting time and energy to drive back and forth!!
0 replies
11 months ago
Terrible service!!
Terrible service, they will tell you to come following day to pick up and item, then when you arrive to pick up the item, tell you no, you must go pick it up at another branch, which is other side of Port Elizabeth!! Simple service suggestion, if you cannot provide the client the item tell them!! Avoid wasting time and energy to drive back and forth!!
0 replies
21 months ago
Beyond pathetic service
Words cannot describe my frustration! the time and energy i have put in to try receive my refund from Makro is beyond shocking!!!I ordered this product on 13/06, week after week trying to see where it was, i was told i would get refund, week after week finding out where the refund is, on 22/07 i was told i would get a refund, on 23/07 i got a notification item was delivered but it was not and still dont have my refund!! SERIOUSLY MAKRO GET YOUR THINGS IN ORDER!!! i will never in my life support Makro again after many years supporting i will strongly advise anyone against coming to your store!!!!
56 replies
21 months ago
Beyond pathetic service!!!!
Words cannot describe my frustration! the time and energy i have put in to try receive my refund from Makro is beyond shocking!!!I ordered this product on 13/06 weeks after weeks trying to see where it was, i was told i would get refund, weeks after weeks finding out where the refund is, on 22/07 i was told i would get a refund, on 23/07 i got a notification item was delivered but it was not and still dont have my refund!! SERIOUSLY MAKRO GET YOUR THINGS IN ORDER!!! i will never in my life support Makro again after many years supporting i will strongly advise anyone against coming to your store!!!!
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (8.695652173913043%)
1 Star
21 (91.30434782608695%)