Gratitude to Cem Air

My bag was taken by a visiting group in error on my return to SA from Harare. The bag landed up in Polekwane. Bianca from Cem Air tracked all the way with video footage and managed to get the number of the booking agent and then to the responsible party. She gave me feedback everyday right up until the bag was safely returned to me. I didn’t know this level of service existed any more. Thank you Bianca, thank you Cem Air and please give this woman a raise, she’s one in a million.