They have cut power since from 09:00 in the morning until now we still don't have electricity, I've tried contacting centlec several times and they don't give an accurate answer

They have cut power since from 09:00 in the morning until now we still don't have electricity, I've tried contacting centlec several times and they don't give an accurate answer. They say they are busy trying to fix the problem and again they don't know the nature of the problem could you please assist on this matter because centlec consultants are lying to the community of botshabelo